Ordering

How do I place an order?

You can place an order through our website or by calling our customer service team.

Can I change or cancel my order after it’s placed?

If your order hasn’t been shipped yet, contact us immediately and we’ll do our best to update or cancel it.

Do I need an account to place an order?

No account is required, but creating one makes it easier to track orders, save addresses, and manage future purchases.

Product

Are your parts genuine or aftermarket?

We stock both OEM (genuine) and high-quality aftermarket parts. Product descriptions will specify the type.

How do I know if a part fits my bike?

Check the product compatibility section or contact us with your bike’s make, model, and year — we’re happy to help.

Do you offer installation services?

Yes, our in-house workshop can install most parts. Contact us to book a service or get a quote.

Payment

What payment methods do you accept?

We accept major credit cards (Visa,Mastercard,etc.),debit cards,and some online payment methods (e.g.,PayPal).

Is my payment information secure?

Absolutely. Our website uses SSL encryption and secure gateways to protect your payment details.

Do you offer COD?

Sorry, at this moment we do not offer cash on delivery (COD) mode of payment.

Shipping

All your queries answered regarding shipping.

Where do you ship to?

We ship Australia-wide. For international shipping, please contact us directly before placing your order.

How long does delivery take?

Standard shipping typically takes 2–7 business days, depending on your location. Express options are available at checkout.

Can I track my order?

Yes, you’ll receive a tracking number via email as soon as your order is dispatched.

Return Products

All your queries answered regarding return.

What is your return policy?

We accept returns within 30 days of delivery, as long as items are unused, in original condition, and with all packaging.

How do I return an item?

Please visit our Returns Policy page or contact customer service for instructions on initiating a return.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer unless the item is faulty or we made a mistake.