At Brown Bike Parts, we’re committed to getting your order to you quickly, safely, and reliably — no matter where you ride in Australia.
🚚 Shipping Locations
We offer Australia-wide shipping to all states and territories.
For international orders, please contact us directly before purchasing.
⏱️ Delivery Times
2–7 business days, depending on your location
1–3 business days (available at checkout)
Note: Delivery times may vary during peak periods, holidays, or due to courier delays.
💰 Shipping Costs
Flat rate of $9.95 or FREE on orders over $150
Calculated at checkout based on your location
Free pickup from our location with prior arrangement
📦 Tracking Your Order
Once your order is shipped, you'll receive a tracking number via email so you can follow your delivery every step of the way.
❗ Missed Deliveries & Redelivery
If no one is available at the time of delivery, your parcel may be:
-Left in a safe location (if requested)
- Taken to your local post office or courier depot
- Subject to a redelivery fee if multiple attempts are made
⚠️ Shipping Delays or Issues
We are not responsible for delays caused by:
- Weather events
- Public holidays
- Courier network disruptions
However, we will always do our best to assist and resolve any issues with your delivery.
📩 Need Assistance?
Have a question about your order? Reach out to us at:
📧 support@brownbikeparts.com.au
📞 1300 034 195 (Mon–Fri) 830am–430pm AEST
